September 27, 2022
Lessons on Listening: What utilities can learn from grassroots organizers
Slipstream launched a utility funded pilot program in 2019 to explore how a trusted community-based organization (CBO) could increase energy efficiency program participation. We started with the best of intentions. But every engineer knows intentions don't matter when the building falls. Through hard, honest reflection we realized where our intentions and our actions didn't align.
