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Program Manager - Retail

This full-time position is in our Madison office.

Description

Position Mission

Under general direction, the Program Manager is directly responsible for the formulation, evolution, and communication of the strategic vision for programs for Slipstream.

Primary & Essential Responsibilities

1. Oversee the activities for Slipstream’s programs

  • Assist with the development of annual program plans, propose and track goals, develop budgets, establish operational metrics, and develop promotions and programs that are in line with the market and that will help further the reach of efficient Energy saving products in the market.
  • Assist and utilize an understanding of market channels to determine how best to deliver product-related services; implement new service delivery; and evaluate whether the delivery is meeting demand.
  • Interface with other Slipstream Program and Project Managers to assure integration of appropriate activities among market sectors.
  • Investigate new technologies to determine energy savings potential and include those new technologies in program offerings as appropriate.
  • Provide technical trainings to program allies and other parties as needed.
  • As needed, assist with development of program advisory groups designed to help steer programs appropriately within the channels.
  • Coordinate the development of program marketing materials with the Marketing Managers as needed.

2. Qualify and conduct technical analysis of proposed energy efficiency projects.

  • Review energy efficiency improvement projects submitted in conjunction with incentive pre-approval requests to quantify anticipated energy savings. Utilize administrative support staff to facilitate communications with clients and project tracking.
  • Communicate with end-use customers, trade allies and other parties to collect data necessary to qualify the project and conduct technical analysis.
  • Assist with program M&V activities, expectations, deliverables and communications to insure high quality information for technology review and assessments

3. Participate in long term program planning and evaluation

  • Manage the evolution of the program including changes over time to ensure cost effective delivery objectives are met.
  • Evaluate program activities to determine applicable changes to meet program goals and objectives
  • Work with the operational areas management to identify opportunities for streamlining the processing of lighting incentive applications and to implement process improvements that increase the efficiency and processing time of lighting incentive applications
  • Assist Client Services staff with responses to RFP’s both for new and existing clients.

4. Coordinate with external parties, such as sponsors, governmental agencies, and national affiliates, on program issues and develop partnerships that benefit the program and represent WECC at regional and national conferences, for example American Council for an Energy Efficient Economy (ACEEE), Consortium for Energy Efficiency (CEE), etc., as appropriate.

5. Develop and manage staff.

  • Supervise, coach, mentor, develop, address performance issues and conduct annual performance reviews for assigned staff.
  • Work with HR to hire the most qualified and talented staff to fill open positions within department.

6. These responsibilities are not all inclusive and other duties may be assigned from time to time.

Position Requirements
  1. Bachelor’s Degree in marketing, business, energy policy or related field
  2. 3 to 5 years experience in relevant preparatory work, including
    • Project management
    • Program budget management
    • Prioritize assignments/projects to meet crucial deadlines
    •  
    • Working with original equipment manufacturers and/or major retailers
    • Meeting client demands in a timely manner while prioritizing customer service
  3. Excellent verbal and written communication skills.
  4. Proficiency using Microsoft Office Suite or comparable software